FAQ´s
Frequently Asked
How can I place an order?
Placing an order is easy. Simply browse our website, select the jewelry you like, and click the "Add to Cart" button. Follow the checkout process to complete your purchase.
What payment methods do you accept?
We accept credit card payments, including Visa, MasterCard, and American Express. We also offer PayPal as a payment option.
How long will it take for my order to arrive?
Shipping times vary depending on your location and the shipping method you choose. Typically, orders within the United States arrive within 5-7 business days, while international orders may take longer. You can track your order's progress using the tracking information provided.
How do I care for and clean my jewelry?
To keep your jewelry looking its best, we recommend storing it in a jewelry box or pouch to prevent tarnishing. You can clean most jewelry pieces with a soft, damp cloth. For specific care instructions, refer to the product description or contact our customer support team.
How do I determine my ring size?
We provide a ring size guide on our website to help you find your perfect fit. You can also visit a local jeweler to get your ring size measured professionally.
What materials are used in your jewelry?
Our jewelry is crafted from high-quality materials, including sterling silver, 14K gold, semi-precious gemstones, and more. Each product description provides specific details about the materials used.
Do you offer custom jewelry designs?
At this time, we do not offer custom jewelry design services. However, we continuously update our collection with unique and stylish jewelry pieces for you to choose from.
Can I track my order after it's been shipped?
Yes, you will receive a tracking number once your order has been shipped. You can use this tracking number to monitor the status and estimated delivery date of your package.