Privacy Policy

LuminEssence

 

At LuminEssence, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines our practices concerning the collection, use, and safeguarding of your data when you interact with our website or purchase our jewelry products. By using our website or providing us with your information, you consent to the practices described in this policy.

 

Information we Collect

We may collect the following types of information:

 

Personal Information: This includes your name, email address, postal address, phone number, and payment information when you make a purchase.
Transaction Information: We collect details of your purchase history, including the products you've bought, payment method, and order history.
Usage Information: We gather data on how you interact with our website, including your browsing activity, IP address, device information, and cookies.

 

 

How We Use Your Information

We use your personal information for the following purposes:

 

Order Processing: To process your orders, ship products, and provide customer support.
Communication: To send order confirmations, shipping updates, and respond to your inquiries.
Marketing: With your consent, we may send promotional emails and offers related to our products. You can opt out at any time.
Analytics: We analyze website traffic and user behavior to improve our website and services.

 

 

Sharing Your Information

We do not sell or rent your personal information to third parties. We may share your information with trusted partners and service providers who help us operate our business and provide our services. These partners are contractually obligated to maintain the confidentiality and security of your data.

 

Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience on our website. You can manage your cookie preferences through your browser settings.

Data Security

We employ industry-standard security measures to protect your data from unauthorized access, disclosure, alteration, and destruction.

 

 Your Choices

You have the right to:

Access and update your personal information.

Opt-out of marketing communications.

Delete your account and data.

Request information about how your data is used.

 

Changes to this Privacy Policy

We may update this Privacy Policy to reflect changes in our practices or legal requirements. Updates will be posted on our website with the revised date.

 

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your data, please contact us at luminessence@outlook.pt.

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